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ZEN WELL HEALTH™
Policies
ZEN WELL HEALTH™
Information We Collect
Zen Well Health respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and and protect the information you share with us.
We may collect:
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Name, email, phone number, and mailing address
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Health and wellness information provided through intake forms
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Information about minors with parent or legal guardian consent
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Payment information
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Website analytics, cookies, and browsing activity
How We Use Your Information
Information may be used to:
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Deliver clinical wellness, chronic care management, holistic services, coaching, or youth programs
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Communicate appointment updates, reminders, and service recommendations
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Process payments
Improve website performance and user experience
Children’s Privacy
Zen Well Health requires parent or legal guardian consent for all services provided to minors. We do not knowingly collect or store information from children without consent. All minor client information is protected under HIPAA where applicable.
How We Protect Your Information
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Secure digital storage
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Restricted staff access
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Encrypted payment processing
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Compliance with federal and state confidentiality standards
Sharing of Information
We do not sell your information. We may share information only with:
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Licensed practitioners who provide services
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Third party platforms such as payment processors or scheduling systems
Regulatory agencies when required by law
Your Privacy Rights
Clients and parents or guardians may request to:
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Access records
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Update or correct information
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Opt out of communications
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Request deletion of personal data
For privacy concerns, contact Janine@zenwellhealth.com.
Non-Discrimination Policy
Zen Well Health does not discriminate based on race, ethnicity, gender identity, sexual orientation, age, disability, religion, immigration status, family structure, or socioeconomic background.
We serve children, teens, adults, and seniors with respect, cultural humility, and compassion.
Client and Family Rights and Responsibilities
Client and Family Rights
Clients have the right to:
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Be treated with dignity and respect
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Receive clear information about services
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Have privacy and confidentiality
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Participate in wellness planning
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Provide feedback and recommendations
Client and Family Responsibilities
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Clients and families are responsible for:
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Providing accurate information
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Ensuring minors have proper consent and supervision
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Arriving on time
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Following safety instructions and wellness recommendations
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Rescheduling appointments when needed